12 Work from Home Customer Service Jobs

Working from home calls for proper remote work practices, as it can be challenging to stay self-motivated to work alone. However, if you are interested or need to do so, it can remote customer service meaning be the perfect decision to match your lifestyle. And, if you’ve got a knack for communication and problem-solving, that remote job might just fall under customer service.

He helps other Millennials earn more through side hustles, save more through budgeting tools and apps, and pay off debt. ZipRecruiter is one of the most well-known employment marketplaces for job seekers and employers. It has a highly rated job search engine, and you can find openings in over 30 different job categories. FlexJobs is a platform that focuses on work-from-home jobs specifically, and they aggregate up-to-date job listings for over 50 different job categories. You can find out more about each position at careers.unitedhealthgroup.com. Pay is around $16-$17/hour according to Glassdoor and Indeed.

FT Data Entry Operator (Typist) – Remote WFH

But job boards aren’t the only way to find a position. Read along for tips for finding remote customer service jobs. As a remote customer service agent, you’ll need access to a phone system, computer, high-speed internet, and video conferencing platforms such as Zoom.

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Nurture and grow your business with customer relationship management software. This may seem obvious, but working from home means you don’t have access to your company’s top-notch WiFi. You’ll need to invest in a strong network to ensure that you don’t get cut out of customer interactions. In customer service, speed and efficiency is everything, and the last thing you want is https://remotemode.net/ for a slow Internet connection to leave a customer hanging. Depending on the industry and company, a second language may be an invaluable asset if the employer has a global customer base. Learn to create positive interactions with customers, de-escalate conflict, and solve customer problems with the CVS Health Call Center Customer Service Professional Certificate on Coursera.

Freelance options

Customer service positions vary in requirements, but generally, they are entry-level positions requiring few qualifications and minimal experience. Below is a rundown of the credentials you need to gain a remote customer service position. Employees, meanwhile, give up some of the freedom that can make these jobs attractive.

  • Their clients are from healthcare, ICT, engineering, and legal companies.
  • You’ll notice in this article that insurance and health care are two of the industries that are hiring the most agents.
  • Most of these client interactions take place over the phone or via an internet chat, making it an ideal industry to be taken fully online.
  • If you want to work from the comfort of your own couch, a remote customer service job might be the answer that you’ve been searching for.
  • Those are the kinds of interactions that are going to help you progress your career in the future.

You can check out careers.calif.aaa.com to search for jobs and learn more. Overall, there are various other interesting customer service jobs you can apply for in the open jobs section. Outsourcing and consulting services include recruitment and business process outsourcing, executive search, career transition, and executive coaching.

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Working Solutions takes assignments and projects from clients and assigns them to employees to work from home. A good number of freelancers and independent workers work for Working Solutions. They hire part-time, contractual, and independent workers. Kelly was founded to help job seekers find jobs easily. It provides labor force solutions by working with different brands to provide employment.

what is remote customer service jobs

Whether you are in the health industry, education, statistics and research, technology, and legal field, everyone has something. So find a company that suits you best and make your application; you could soon be working from the comfort of your home desk. Covance is a global research organization that provides drug development services to its clients. It is known to bring almost a third of prescription drugs to the market. They offer workflow solutions, document management, and other business services. Their focus is to help businesses and government organizations to work better.

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